Many of Lisa’s clients are subject-matter experts whose talent resulted in building a company or a department within a multinational company. Although these people are extremely talented in their specialized areas of expertise, they face challenges in leading their organizations. The following example describes one situation.
Challenge: This professional services firm had been in business for over 25 years and wanted to grow to the next level. The two partners of the firm were subject matter experts who did not have strong managerial or leadership skills. To further complicate the situation, the partners often contradicted each other and bickered in front of their staff, creating an uncomfortable and awkward environment.
Solution: The partners and management team responded to a lengthy survey that shaped the content of a day-long strategic planning retreat. Before implementing the growth strategies that emerged from the retreat, Lisa worked with the partners to improve their interpersonal dynamic. This was essential in order to get the management team’s buy-in and improve the previously fearful office environment.
Outcome: By working closely with the partners and the management team and understanding their challenges at a deep level, Lisa helped the firm evolve to become more effective as a result of stronger leadership and better communication from the partners. Accountability grew and morale improved dramatically. The firm moved forward on the desired growth trajectory.