Discriminating leaders are often quick to find mistakes and slower to find the positives. After all, in your desire for excellence, you strive for the best outcomes. How you communicate these things, however, can make a big difference between affirming and disorienting your employees.
Example: A team member completes a large, high-profile project with a few lingering punch-list items. Praise the success of the overall project and keep the punch-list items in proper perspective. If you put your emphasis on the unfinished items and minimize the overall project, you’ll do a disservice to your employee. [Read more…]