Do you know leaders who feel entitled to express their negative emotions, regardless of the situation? They bark, complain, whine, and spew over things that other people have done, ostensibly resulting in their workday being “ruined”.
Many problems arise from this, but one of the biggest ones is the unseen impact on an employee. The recipient can feel humiliated or shamed and is likely to privately absorb the impact of the harsh words.
The ripple effect for the employee can range from passive aggressive behavior to shutting down altogether to passing along the leader’s anger to co-workers. [Read more…]